Privacy Policy

Last updated: 01/03/2026

We care about your privacy, seriously. This policy explains what personal information we collect, how we use it, and your rights under UK GDPR. No complicated legal speak, no sneaky surprises.

By using our website or placing an order, you agree to the practices described below.

Who We Are

We are a UK‑based independent apparel brand creating clothing designed for movement.
For the purposes of data protection law, we are the Data Controller of your personal information.

Business Name: It’ HRZ LTD
Registered Address: Lower Pasture Barn Farm, Belmont Road, Bolton, BL7 8BG
Email: hello@itshrz.com

What Information We Collect

We collect information to process your orders, improve your experience, and keep things running smoothly.

Information you provide directly:

Name
Email address
Delivery address
Billing address
Phone number
Payment details (processed securely by our payment partners we never see your full card info)
Account login details (if you create an account)

Information collected automatically:

IP address
Device type
Browser type
Pages viewed
Time spent on the site
Cookies (see our Cookie Policy)

Information from third parties:

Payment providers
Analytics tools
Marketing platforms (if you opt in)

How We Use Your Information

We use your information to:

Process and deliver your orders
Send order confirmations and updates
Manage your account
Respond to your messages
Improve our website and customer experience
Send marketing emails (only if you’ve opted in)
Prevent fraud and keep our site secure
Comply with legal obligations

We never sell your data. Ever.

Legal Bases for Processing

Under UK GDPR, we rely on the following legal bases:

Contract: To process your order and deliver your items

Consent: For marketing emails and non‑essential cookies

Legitimate interests: To improve our website and prevent fraud

Legal obligation: For tax, accounting, and compliance purposes

Sharing Your Information

We only share your information with trusted third parties who help us run our business, such as:

Payment processors
Delivery carriers
Website hosting providers
Email marketing platforms
Analytics and advertising partners (only if you consent)

These partners only receive the information they need to perform their services.

Marketing Communications

We’ll only send you marketing emails if you’ve opted in.
You can unsubscribe at any time by:

Clicking “unsubscribe” in any email
Contacting us directly

We won’t take it personally.

How Long We Keep Your Information

We keep your information only for as long as necessary, including:

Order information: 6 years (for tax and accounting)
Marketing data: until you unsubscribe
Website analytics: varies depending on cookie settings

After that, we securely delete or anonymise it.

Your Rights

Under UK GDPR, you have the right to:

Access your personal data
Correct inaccurate information
Request deletion of your data
Restrict or object to processing
Withdraw consent at any time
Request a copy of your data (data portability)

To exercise any of these rights, email us at hello@itshrz.com

Keeping Your Information Secure

We take security seriously. We use industry‑standard measures to protect your data, including:

Encrypted payment processing
Secure servers
Limited access controls

Regular security monitoring

No method is 100% perfect, but we do everything we reasonably can to keep your information safe.

Children’s Privacy

Our website is not intended for children under 16.
We do not knowingly collect data from anyone under this age.

Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with a new “last updated” date.

If you have questions about this Privacy Policy or how we handle your data, contact us at:

hello@itshrz.com

We’re always happy to help.